Terms & privacy

Ergonomic Solutions Terms and Privacy Policy

This document was last updated May 2018.

Who we are

Ergonomic Solutions (ES) and its subsidiaries, hereby references in this privacy policy document “Ergonomic Solutions” or the “company” and include websites www.ergonomic.solutions, www.spacepole.com, www.spaceprogramportal.com and www.tabletsolutionbuilder.com.

Ergonomic Solutions is a UK based company with a manufacturing facility in Denmark that designs and develops technology mounting solutions for a wide range of devices in many industries including the retail, hospitality, transportation and warehouse & distribution sectors. SpacePole, Inc. is an Ergonomic Solutions company.

Ergonomic Solutions is sensitive to privacy issues on the internet and believes it is important that you know how it treats the information it receives about you. This policy explains how Ergonomic Solutions collects personal data through our websites and subsequently uses that information to directly or indirectly indentify individuals.

What information does Ergonomic Solutions collect

Ergonomic Solutions may collect information of visitors to our websites for means of analysis. This information may include your IP address and cookie data stored on your computer. In addition, Ergonomic Solutions may collect and process any personal data that is submitted via website forms, such as enquiry submissions, sign up requests for information and newsletters.

The personal data and information we collect via our websites may include:

  • Any personal data that you provide to Ergonomic Solutions knowingly through a website contact form. This can include first and last name, your postal and email address, telephone contact number, company name and website address
  • Your IP address is recorded which allows us to identify you and provide your preferred settings, including saved form data. This data is stored through the use of cookies, which are files stored locally on your computer. Web browsers can reject the use of cookies through a settings configuration
  • Ergonomic Solutions collects browsing data from visits to the website. This can include number of visits, geo-location information, time spent on the website, which pages are viewed and from which source you visited the website from

By visiting the our websites, you provide consent to the collection and use of your personal data.

Purpose of processing information collected

Ergonomic Solutions uses personal data that is collected via our websites to communicate with customers and analyse how visitors navigate our websites to provide improvements.

By sending an enquiry through a website form you will provide your personal data. This information is used to provide requested product and sales information, support and services to meet our contractual obligations. It is also used to contact the customer with newsletters, mailings and other campaign based marketing communications.

Disclosing information

ES will disclose your personal information, without notice, if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Ergonomic Solutions or its Web site, or (b) protect and defend the rights or property of ES and its Web site.

Sharing information and personal data

Ergonomic Solutions may share information with selected Ergonomic Solutions distribution and reseller partners in order to provide a requested product or service and to meet contractual obligations.

Retention and deletion

All personal data and information collected by Ergonomic Solutions is stored securely with hosting in accordance with the highest security regulations.

We will not store your personal data for longer than is required to meet our contractual obligations with you.

Under the General Data Protection Regulations (GDPR) policy, you have the right to request what information and personal data is currently held about you. You also have the right to request deletion of your information and personal data, and choose to opt-out of any communications that you are subscribed to.

You have the right to complain to a data protection authority about the processing of your personal data by us.

If you require any further information regarding the Ergonomic Solutions terms and privacy policy, or regarding the information we collect and how we process it, you can contact us at: Ergonomic Solutions, Unit B1 Longmead Business Centre, Blenheim Road, Epsom, Surrey, KT19 9QQ, United Kingdom, or marketing@ergonomic.solutions.

Cookie Policy

When someone visits this website we collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. We collect this information in a way which does not identify anyone. We do not make any attempt to find out the identities of those visiting our website. We will not associate any data gathered from this site with any personally identifying information from any source. If we do want to collect personally identifiable information through our website, we will be up front about this. We will make it clear when we collect personal information and will explain what we intend to do with it.

Use of cookies by Ergonomic Solutions

Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site.  If you do not want a cookie you can set your browser to deny it.

We use cookies from Google Analytics to understand how people find our websites, what content they view and how long they stay on the site.  This is to enable us to improve functionality, navigation and content for our users.  We also use authentication cookies when you are logged into the interactive parts of the website (online bookings, online signup, etc) to personalise your experience ensure your sensitive information is only ever shown to you.

The table below explains the cookies we use and why.

Google Analytics Cookies

Utmz Tracks where the visitor came from e.g. search engine or referring page or keyword.
Utma Tracks each users number of visits, first visit, last visit.
Utmb and Utmc Track when a visit starts and ends.

Cookies for Interactive Features

App_LGD_Cookie Monitors whether accessing a page via mobile device (iPhone, Android, Windows Phone, etc…).  It will remember if the user accessing via mobile device and will display the mobile optimised website.
ASP.Net_sessionID This authentication cookie is used to understand that the user has logged in to an interactive area of the website.

Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.allaboutcookies.org.

To opt out of being tracked by Google Analytics across all websites visit https://en.wikipedia.org/wiki/Google_Analytics.

Company Address:

Ergonomic Solutions Ltd.
Unit B1 Longmead Business Centre
Blenheim Road, EPSOM
Surrey, KT19 9QQ, England.

Phone: +44 (0) 1372 728872
Fax: +44 (0) 1372 726699

Registered Office:

Ergonomic Solutions Ltd.
Unit B1 Longmead Business Centre
Blenheim Road, EPSOM
Surrey, KT19 9QQ, England.

Registration Number: 5192080


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