Behind the scenes: Why The Global Leader in Technology Mounting Solutions Is Working Hard To Make Its Products Inconspicuous – and Invaluable
In the complex, hyper-connected retail environment, where everything from products to brands to touchscreens to merchandising displays is vying for customer attention, it’s unusual for an international technology-support supplier to purposely push its products into the background. But that focused approach is exactly what Ergonomic Solutions Company based in Epsom,…
Getting the basics right from the start. NRF 2019 delivers a lesson in customer expectations
The recent NRF Retail BIG show and expo in New York was an enormous success for the Ergonomic Solutions Group. With two booths, we followed the theme of the conference sessions by looking at how both static and mobile technology can be enabled to deliver that all important customer journey....
A-Frame™ : Maximising the tablet revolution
A recent survey from Planet Retail noted that those organisations that utilised technology that resonated with their staff and customers would provide the customer journey that today’s 24/7 consumer demands. The current drive for convergence between online and in-store is providing the ideal platform for tablets to deliver that in-store...
Four portable payment types every pop-up retailer should accept in 2018
As bricks and mortar retailers know, for the savvy shoppers of today, offering several options for payment can be the difference between a sale and a walk-away. In a 2016 survey by WorldPay, 22% of UK shoppers under the age of 35 claimed that they had left a store without...
Creating a retail future for the millennial generation
Generation Y, those born between 1982 and 2000, and often referred to as millennials have grown up in a world surrounded by unparalleled access to the latest technology. This involvement in digital communication and an expectation of a connected world means that "millennials are two and a half times more likely...
Traditional retail isn’t going anywhere, but needs to adapt to be successful
The last decade has seen a major shift in how we do our shopping. Blockbuster Video was arguably the best example case of a high profile business not keeping up to date with shifts in consumer behaviour - it went from being the most recognised video rental store with thousands...