Why mount a payment terminal?

Under pressure Your payment terminals are under attack every time they are used. They risk being dropped, and the cables being damaged or tangled. It’s the mechanical version of repetitive strain injury. Simple cost effective solutions can protect your hardware by lowering the occasions where the terminal is lifted and...

Operational excellence at the Point of Sale, Point of Payment and Point of Service – See for yourself at EuroShop 2017

With the focus increasingly on improving the customer experience in-store, the Ergonomic Solutions stand at EuroShop 2017 Tradeshow (Hall 6, C62) will be the focus for the demonstration of how technology mounting solutions can enable a wide range of customer facing applications at the Point of Sale, Point of Payment...

Tablet technology at Retail Beauty Counters

On February 7, 2017, Posted by , In Retail ergonomics, By ,,,, , With No Comments
Tablets were originally intended as consumer leisure devices, but now they are being seen used on the high street.  One such “new” location is at retail beauty counters. Here, tablets are used to input and look up customer profiles, preferences and records, make and manage appointments and check stock levels....

First impressions count at Côte restaurants

The UK’s Côte restaurant chain was founded in 2007, and following its acquisition by the CBPE Capital Group in 2013 has expanded its operations to include 84 restaurants by the end of 2016. Very much seen as an upmarket restaurant chain, Côte prides itself on its restaurant environment and the...

Empowering the store associate in an age of disruption

A 2016 survey by Planet Retail which, among other things, said that the stores that empowered their workforce on the sales floor with technology that enhanced the customer experience through the provision of personalised services and information, would prosper. Fast forward 6 months and this year’s NRF show in New...

Creating a retail future for the millennial generation

Generation Y, those born between 1982 and 2000, and often referred to as millennials have grown up in a world surrounded by unparalleled access to the latest technology. This involvement in digital communication and an expectation of a connected world means that "millennials are two and a half times more likely...

M-Case now supports new Verifone e355 mobile payment device

Verifone have just launched a brand new mobile payment device called the e355, designed to work with your smart devices to accept payments quickly and easily in a modern retail environment. Our M-Case range of enclosures for mobile payment devices has just been updated to support the new Verifone i355. At Ergonomic...

NRF 2017 – Retail Trade Show Event in New York – 15-17 Jan 2017

Enabling tomorrow’s retailing, today Visit the SpacePole, Inc./Ergonomic Solutions stand 1413, at NRF 2017 Operational Excellence at the Point of Sale and Point of Service Visit at our stand to discuss and understand how you can deliver Operational Excellence & the best in customer experience whether at traditional or tablet...

Protection against “the liability shift” requires a belt AND braces approach

On November 15, 2016, Posted by , In Industry topics,PCI DSS, By ,,, , With No Comments
Whether you are EMV compliant or not, you cannot afford to take the risk of the fraudulent use of credit or debit card data, or worse still, a data breach of one of your payment terminals. Simple low cost, and effective physical security protection at the point of sale will...

North Carolina Aquariums chooses SpacePole Payment solutions

On November 14, 2016, Posted by , In Customer success stories, By , , With No Comments
For the most part, an electronic payment device in an outside environment is like a fish out of water. With four popular shoreline facilities, an array of aquatic experiences, attractions and adventures and huge crowds of visitors each day, year-round, the North Carolina Aquariums are committed to serving their guests...