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Accessibility is a right, not an option

One of the most common requests that we receive is for guidance to help ensure accessibility for all people. Firstly, the definition of accessibility is the degree to which a product, device, service, or environment is available to as many people as possible. It is also considered to be the...

Ergonomic Solutions enables the best in customer service at RBTE 2018

In a world where retail must seamlessly provide a multichannel experience that allows for the customer to buy in a way that suits them, providing a in experience in-store that matches what the customer finds on line, is vital. Hardware for both static and mobile applications must be optimised to...

Four portable payment types every pop-up retailer should accept in 2018

As bricks and mortar retailers know, for the savvy shoppers of today, offering several options for payment can be the difference between a sale and a walk-away. In a 2016 survey by WorldPay, 22% of UK shoppers under the age of 35 claimed that they had left a store without...

Seamless Middle East – 15-16 April 2018 in Dubai with partner Almoe Digital Solutions

On March 20, 2018, Posted by , In Ergonomic Solutions news,Events & trade shows, With No Comments
Seamless Middle East has separate conference agendas covering the world of Payments, Financial technology, E-commerce and Retail. With one shared free-to-attend exhibition hosting 300 of the region's leading technology providers and 10,000 Attendees, 350 Exhibitors and 300 Speakers expected over the two days. Ergonomic Solutions and Almoe Digital Solutions, our...

OpenSpace Duo Mobile Point of Sale – now that’s customer service

OpenSpace Duo™ - the mobile mPOS technology platform that enables exceptional customer service, anywhere Using mobile technology to take payments, check for items in stock and provide personal assistance anywhere on the shop floor, transforms the customer journey, creating a win-win situation for both customers and staff. The OpenSpace Duo...

NRF 2018 Sees the launch of new payment mounting solutions

National Retail Federation (NRF) Big Show, which was held January 14-16 at the Jacob Javits Center in New York City was attended by over 36,500 industry leaders. The conference featured over 500 educational sessions, from culture to artificial intelligence and one message remained constant throughout the three days: Bricks and...

NEW Accessibility arm for flexible payment mounting

Bring your payment solution in reach for everyone Excellence in customer service is not a ‘nice to have’. It defines the retail experience and is a driver for customer loyalty in today’s 24/7 multichannel world. Ensuring accessibility for all is a vital part of that experience and it is one...

EuroCIS tradeshow event – 27th Feb to 1st March 2018

On January 22, 2018, Posted by , In Ergonomic Solutions news,Events & trade shows, By , With No Comments
EuroCIS is Europe's leading event and tradeshow for retail technology -showcasing and demonstating the latest developments in retail through IT solutions. It's a great opportunity to meet and exchange with the top companies and professionals within the retail industry, and of course see the latest new products and solutions from...

Introducing MultiClip, the NextGen universal payment mount

SpacePole MultiClip addresses a key problem for retailers who may be put off upgrading their payment terminals due to investment concerns and perceived complications when changing device or introducing a new type of the payment mount. Designed in association with Ingenico, this next generation payment mount provides a simple click-in-place...

Delivering the omnichannel shopping experience with JYSK Nordic

Delivering the omnichannel experience Retailer JYSK Nordic turns the tables on the customer experience Bringing the omnichannel experience to life in the bricks and mortar store requires customer engagement points across the buying journey. Kiosks and tablet based applications provide that instant information that today’s customers expect and clever placement...