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Every Little Helps: Raising Contactless Payment limits can help fight the Covid-19 Coronavirus Pandemic

Raising Contactless Payment Limits The advertising slogan ‘Every Little Helps’ is used by one of the UK’s leading supermarket chains and seems to have greater relevance than ever as we collectively fight the battle against the Covid-19 global pandemic. With such a highly contagious virus, the more we can all…

Where Modularity Assists Loyalty

TL;DR –  The problem retailers are facing is how to react to, and encourage new customer behaviours that depend upon the introduction of new technology, without having to reinvest in a completely new payment mounting solution. This article considers how modularity assists the introduction of new technology, which in turn…

Technology integration: The vital centrepiece at the heart of great customer engagement

With retail no longer limited to the sales floor, retailers recognise that each interaction is now much more than a transaction. The traditional checkout remains important, of course, but customers expect fast, easy, personalised service – regardless of location, device or platform – at every touchpoint. It is from this…

How Samsung tablets are transforming PoS and Customer Services globally

An estimated 1.28 billion tablet devices were used at least once a month in 2018, which is equivalent to more than 20% of the world’s population using a tablet. They are used in homes, workplaces, hotels, restaurants, whilst travelling and even in Space. In fact, tablet devices are now pretty...

Accessibility is a right, not an option

One of the most common requests that we receive is for guidance to help ensure accessibility for all people. Firstly, the definition of accessibility is the degree to which a product, device, service, or environment is available to as many people as possible. It is also considered to be the...

Ergonomic Solutions enables the best in customer service at RBTE 2018

In a world where retail must seamlessly provide a multichannel experience that allows for the customer to buy in a way that suits them, providing a in experience in-store that matches what the customer finds on line, is vital. Hardware for both static and mobile applications must be optimised to...

Four portable payment types every pop-up retailer should accept in 2018

As bricks and mortar retailers know, for the savvy shoppers of today, offering several options for payment can be the difference between a sale and a walk-away. In a 2016 survey by WorldPay, 22% of UK shoppers under the age of 35 claimed that they had left a store without...

Seamless Middle East – 15-16 April 2018 in Dubai with partner Almoe Digital Solutions

On March 20, 2018, Posted by , In Ergonomic Solutions news,Events & trade shows, With No Comments
Seamless Middle East has separate conference agendas covering the world of Payments, Financial technology, E-commerce and Retail. With one shared free-to-attend exhibition hosting 300 of the region's leading technology providers and 10,000 Attendees, 350 Exhibitors and 300 Speakers expected over the two days. Ergonomic Solutions and Almoe Digital Solutions, our...

OpenSpace Duo Mobile Point of Sale – now that’s customer service

OpenSpace Duo™ - the mobile mPOS technology platform that enables exceptional customer service, anywhere Using mobile technology to take payments, check for items in stock and provide personal assistance anywhere on the shop floor, transforms the customer journey, creating a win-win situation for both customers and staff. The OpenSpace Duo...

NRF 2018 Sees the launch of new payment mounting solutions

National Retail Federation (NRF) Big Show, which was held January 14-16 at the Jacob Javits Center in New York City was attended by over 36,500 industry leaders. The conference featured over 500 educational sessions, from culture to artificial intelligence and one message remained constant throughout the three days: Bricks and...

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