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Retail Has Changed; Perhaps Forever

On June 18, 2020, Posted by , In Ergonomic Solutions news,Industry topics, With No Comments
We asked Richard Hyman, Independent Retail Analyst and non-executive Director of Ergonomic Solutions, for his thoughts on the effects that the COVID 19 pandemic will have on the retail industry, as it comes to terms with a range of fundamental challenges that no-one could have possibly foreseen just 6 months...

Every Little Helps: Raising Contactless Payment limits can help fight the Covid-19 Coronavirus Pandemic

Raising Contactless Payment Limits The advertising slogan ‘Every Little Helps’ is used by one of the UK’s leading supermarket chains and seems to have greater relevance than ever as we collectively fight the battle against the Covid-19 global pandemic. With such a highly contagious virus, the more we can all…

Technology integration: The vital centrepiece at the heart of great customer engagement

With retail no longer limited to the sales floor, retailers recognise that each interaction is now much more than a transaction. The traditional checkout remains important, of course, but customers expect fast, easy, personalised service – regardless of location, device or platform – at every touchpoint. It is from this…

Behind the scenes: Why The Global Leader in Technology Mounting Solutions Is Working Hard To Make Its Products Inconspicuous – and Invaluable

In the complex, hyper-connected retail environment, where everything from products to brands to touchscreens to merchandising displays is vying for customer attention, it’s unusual for an international technology-support supplier to purposely push its products into the background. But that focused approach is exactly what Ergonomic Solutions Company based in Epsom,…

How will YOU re-imagine retail? NRF 2020 to challenge the status quo

“Immersive… Reimagined…Revolutionary: The future of shopping beckons”, and “Redefining the customer experience through immersive technology” are just two of an exciting series of conference sessions unveiled for NRF 2020 taking place at the Jacob K. Javits Convention Center in New York from 12-14 January. They perfectly reflect where retail needs…

How Samsung tablets are transforming PoS and Customer Services globally

An estimated 1.28 billion tablet devices were used at least once a month in 2018, which is equivalent to more than 20% of the world’s population using a tablet. They are used in homes, workplaces, hotels, restaurants, whilst travelling and even in Space. In fact, tablet devices are now pretty...

Four ways that mobile point of sale can be utilised in live sports venues

On May 17, 2019, Posted by , In Industry topics, By ,,,,, , With No Comments
When it comes to live sports venues maximising their revenue on event days - there are several considerations that can have a big impact on the bottom line. We look at some of the ways in which mobile point of sale (mPoS) can play a part in boosting transactions and...

The complete guide to using Apple iPads for business

The Apple iPad has played a huge part in transforming many parts of modern life; probably even more than we realise. The iPad has had an impact on how we ‘do’ everything from reading books and consuming video content, how we communicate with family and friends, to how we learn,...

The rise and rise of Self-Service Kiosks

On April 11, 2019, Posted by , In Industry topics, By ,,, , With No Comments
Self-service kiosks have become a frequent fixture in many of our lives in recent years. Whether we’re looking for a quick way to pay and go at supermarket checkouts, ordering at a fast food outlet, or using information points in train stations, airports, at conferences or events, these devices come...

Four ways that mobile payment and tablet technology can drive growth and revenue in the public transport sector

On March 19, 2019, Posted by , In Industry topics, With No Comments
In a rapidly changing world, cashless transport is becoming the norm. Whether it’s people using an app to hail a taxi and pay for a journey, or virtual tickets for a bus or train ride, payment technology is continuing to evolve. This is certainly true of the public transport sector,...

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