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Success in retail is all about relevance and convergence

With RBTE at London’s Olympia upon us very shortly, the current talk in retail is of relevance and convergence. The UK high street and out of town retails parks have taken quite a hit in recent months as winter dragged its way through to a dismal Easter that kept footfall...

OpenSpace Duo Mobile Point of Sale – now that’s customer service

OpenSpace Duo™ - the mobile mPOS technology platform that enables exceptional customer service, anywhere Using mobile technology to take payments, check for items in stock and provide personal assistance anywhere on the shop floor, transforms the customer journey, creating a win-win situation for both customers and staff. The OpenSpace Duo...

NRF 2018 Sees the launch of new payment mounting solutions

National Retail Federation (NRF) Big Show, which was held January 14-16 at the Jacob Javits Center in New York City was attended by over 36,500 industry leaders. The conference featured over 500 educational sessions, from culture to artificial intelligence and one message remained constant throughout the three days: Bricks and...

NEW Accessibility arm for flexible payment mounting

Bring your payment solution in reach for everyone Excellence in customer service is not a ‘nice to have’. It defines the retail experience and is a driver for customer loyalty in today’s 24/7 multichannel world. Ensuring accessibility for all is a vital part of that experience and it is one...

Introducing MultiClip, the NextGen universal payment mount

SpacePole MultiClip addresses a key problem for retailers who may be put off upgrading their payment terminals due to investment concerns and perceived complications when changing device or introducing a new type of the payment mount. Designed in association with Ingenico, this next generation payment mount provides a simple click-in-place...

What is OpenSpace Tablets & Mobility?

On October 18, 2017, Posted by , In Ergonomic Solutions SpacePole Products, By , , With No Comments
OpenSpace is our range of tablet and mobility mounting solutions We have seen a shift over the last few years that shows a change in how new technology is implemented, particularly into retail. Many stores are now embracing the omnichannel approach of online and offline and integrating the shopper's experience...

We celebrate our 10,000th SpacePole prototype product

Congratulations to the Technical Sales Support team! We have just recently produced our 10,000th prototype. Since the very first days of the Ergonomic Solutions Group, a “can-do” and customer first attitude has been at the heart of the TSS offering, and over the years, this engine room of success has...

SpacePole Stack makes the case for payment mounts Crystal clear

Catering at a Premier League football ground is probably one of the greater challenges faced by any club on match day, given the time limited scope to serve the fans prior to kick off and even more so at half time. Fans want quick efficient service and patience can run...

Tablets and Mobility – the key to unlocking the personalised shopping experience

It remains a sobering fact that the success of retail, in these challenging times, is determined, in significant part, by the way they can create a joined-up shopping experience - one which reflects and complements, in-store, what the customers take for granted, online. Devices such as tablets and their associated...

Ergonomic Solutions attends RBTE – Europe’s leading event for the retail industry

May 8th and 9th saw us attend the UK’s major retail IT trade show, RBTE, which took place in the Great Hall, Olympia, London. As in previous years, RBTE was a huge success. It was the first time that the new corporate branding had been seen in the UK, and...