Author Archives : Peter Lumsden

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Success in retail is all about relevance and convergence

With RBTE at London’s Olympia upon us very shortly, the current talk in retail is of relevance and convergence. The UK high street and out of town retails parks have taken quite a hit in recent months as winter dragged its way through to a dismal Easter that kept footfall...

Ergonomic Solutions enables the best in customer service at RBTE 2018

In a world where retail must seamlessly provide a multichannel experience that allows for the customer to buy in a way that suits them, providing a in experience in-store that matches what the customer finds on line, is vital. Hardware for both static and mobile applications must be optimised to...

OpenSpace Duo Mobile Point of Sale – now that’s customer service

OpenSpace Duo™ - the mobile mPOS technology platform that enables exceptional customer service, anywhere Using mobile technology to take payments, check for items in stock and provide personal assistance anywhere on the shop floor, transforms the customer journey, creating a win-win situation for both customers and staff. The OpenSpace Duo...

NRF 2018 Sees the launch of new payment mounting solutions

National Retail Federation (NRF) Big Show, which was held January 14-16 at the Jacob Javits Center in New York City was attended by over 36,500 industry leaders. The conference featured over 500 educational sessions, from culture to artificial intelligence and one message remained constant throughout the three days: Bricks and...

NEW Accessibility arm for flexible payment mounting

Bring your payment solution in reach for everyone Excellence in customer service is not a ‘nice to have’. It defines the retail experience and is a driver for customer loyalty in today’s 24/7 multichannel world. Ensuring accessibility for all is a vital part of that experience and it is one...

EuroCIS tradeshow event – 27th Feb to 1st March 2018

On January 22, 2018, Posted by , In Ergonomic Solutions news,Events & trade shows, By , With No Comments
EuroCIS is Europe's leading event and tradeshow for retail technology -showcasing and demonstating the latest developments in retail through IT solutions. It's a great opportunity to meet and exchange with the top companies and professionals within the retail industry, and of course see the latest new products and solutions from...

Introducing MultiClip, the NextGen universal payment mount

SpacePole MultiClip addresses a key problem for retailers who may be put off upgrading their payment terminals due to investment concerns and perceived complications when changing device or introducing a new type of the payment mount. Designed in association with Ingenico, this next generation payment mount provides a simple click-in-place...

Delivering the omnichannel shopping experience with JYSK Nordic

Delivering the omnichannel experience Retailer JYSK Nordic turns the tables on the customer experience Bringing the omnichannel experience to life in the bricks and mortar store requires customer engagement points across the buying journey. Kiosks and tablet based applications provide that instant information that today’s customers expect and clever placement...

New distribution partner One1 for Israel as our Space Program expands

Epsom, November 6th 2017. Ergonomic Solutions, the acknowledged leader in the design and supply of technology mounting & mobility solutions at the Point of Sale, Point of Payment and Point of Service, today announced that it has signed a distribution agreement with One1 Ltd to act as a qualified distribution...

Ergonomic Solutions Expands Partnership with Sektor with enhanced distribution rights for Australia and New Zealand

In June this year, we announced the signing of a distribution agreement with Sektor Pty Ltd in Australia and New Zealand. Since then, the partnership has flourished to such an extent that we are now delighted to announce that our agreement has been enhanced such that Sektor now becomes our...