Behind the scenes: Why The Global Leader in Technology Mounting Solutions Is Working Hard To Make Its Products Inconspicuous – and Invaluable

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In the complex, hyper-connected retail environment, where everything from products to brands to touchscreens to merchandising displays is vying for customer attention, it’s unusual for an international technology-support supplier to purposely push its products into the background.

But that focused approach is exactly what Ergonomic Solutions Company based in Epsom, is demonstrating on Booth 3773 at NRF 2020. Ergonomic Solutions technology mounts don’t simply support and protect tech devices; they discreetly streamline and simplify every interaction – for customers and store associates, even in mobile situations and unattended locations – at every point of contact.

SpacePole Tablet Solution Dock & Charge

Historically, mounting solutions have been an afterthought as retailers planned technology investments, but increasingly are becoming a critical part of the digital transformation. More than simply point-of-sale payment stations, retail’s digital systems are rapidly evolving to include a range of networked tablets, touchscreens, electronic displays and smart mobile devices that:

  • Enhance the in-store customer experience
  • Improve user productivity, collaboration and job satisfaction
  • Enable inventory insights, BOPIS, ship-from store and other e-commerce fulfillment operations
  • Permit mobile, contactless, unattended and automated checkout
  • Support virtual reality, augmented reality and extended reality merchandising experiences
  • Ensure PCI and ADA compliance that is discreet, robust and accommodating

With retail no longer limited to the sales floor, retailers recognize that each interaction is now much more than a transaction. Checkout remains important, of course, but customers expect fast, easy, personalized service – regardless of location, device or platform – at every touch point. That means a successful retail solution must incorporate both stationary and mobile points of service and accommodate a changing mix of hardware and software from a range of brands and manufacturers.

In such a progressively complex and cluttered digital landscape, can retailers make future-proof decisions that satisfy today’s mobility, configuration and security demands without restricting their choices as enabling technologies continually evolve or risking ROI as changes occur?

Yes, by choosing an underlying solution from Ergonomic Solutions.

Developed in partnership with global retailers and technology suppliers, Ergonomic Solutions mounts ensure flawless performance across brands while strategically anticipating upgrades and new product releases. From in-store demos to pop-up shops, product comparisons to virtual merchandising, staffed or unattended, front-of-house or back-office operations, Ergonomic Solutions’ versatile mounting solutions give retailers the uninterrupted power to provide seamless service wherever, whenever and however the customer prefers to engage.

Today’s retail spaces demand more than function alone. Form factor is also a critical consideration. Customer-facing technologies must be both visually appealing and physically accessible, with the robust capacity to function flawlessly anywhere the retail environment demands. With integrated locking mechanisms, universal mounting capabilities, and internal cable management, Ergonomic Solutions’ mounts work ‘undercover’ to ensure ease of use and brand-appropriate aesthetics.

Ergonomic Solutions company, is a leading supplier of innovative and ergonomically designed technology mounting and mobility solutions with more than 8 million solutions installed worldwide; our products are modular, meticulously manufactured, robotically tested, and proven in the field.

We outperform, without stealing the show.

For more information, contact:

Mark Crysell
Regional Sales Director – Northern Europe, MEA & APACS
Office: +45 (0)96 34 6633

For more information, contact info@ergonomic.solutions

www.ergonomic.solutions

 

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