In a world where retail must seamlessly provide a multichannel experience that allows for the customer to buy in a way that suits them, providing a in experience in-store that matches what the customer finds on line, is vital. Hardware for both static and mobile applications must be optimised to provide that all important customer journey.
Situated on stand D108, Ergonomic Solutions will be displaying its range of technology mounting & mobility solutions that enable those customer-facing applications to deliver excellence in customer service at the Point of Sale, Point of Payment and Point of Service.
On show for the first time in the UK, The OpenSpace Duo™ is the ideal mobile mPOS platform for customer facing applications. It enables a combination of smart device and payment terminal to be connected via a physical electronic interface in an optimised form-factor for both weight and balance for ergonomic use.
Reliable and easy to use, OpenSpace Duo makes combined scanning, payment and POS applications available anywhere in the store, adding mobile point of sale and thereby improving customer satisfaction by cutting waiting time and eliminating those lines. This mPOS platform provides for the best connectivity in class and marks out the OpenSpace Duo other solutions of this type.
Used with either the Ingenico iSMP4 or Verifone E355 payment terminal, OpenSpace Duo is the in-store personal assistant that brings great customer service to life, whether as a queue buster, seasonal pop up mPOS solution or a range of away from the till customer service applications.