Operational excellence at the Point of Sale, Point of Payment and Point of Service – See for yourself at EuroShop 2017

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With the focus increasingly on improving the customer experience in-store, the Ergonomic Solutions stand at EuroShop 2017 Tradeshow (Hall 6, C62) will be the focus for the demonstration of how technology mounting solutions can enable a wide range of customer facing applications at the Point of Sale, Point of Payment and Point of Service.

Omnichannel retailing has put the consumer firmly in charge as a technology driver, and solutions need to be found that maximise hardware investment at a time of almost continuous change. Tablets are now the platform of choice for enhanced in-store customer services. Ranging from mPOS to virtual merchandising, and all points in between, they require technology mounting solutions to enable the applications that deliver that customer experience that today’s retailers are striving for.

Products such as the new Dock & Charge™ and Vario™ sled from Ergonomic Solutions do just that, and between them become the enabler of many of the customer engagement scenarios across the store.

Flexibility is the key to optimising the use of the tablet, and few applications are solely static or entirely mobile. Dock & Charge brings the best of both worlds. It is equally at ease in a static in-store ordering or stock/price look up environment as it is in a mobile queue busting or assisted sales application. Once returned to its dock, the device is automatically charged, as is any peripheral, such as a payment terminal.  It is truly a multi-role enabler.

The Vario sled brings enhanced user ability for tablet based “away from the till” customer engagement tablet based applications. Vario provides protection against everyday bumps and in combination with the OpenSpace range of accessories is the platform that turns a tablet into a solution. Its’ lightweight and discrete design also ensures that it provides an integration platform to which mobile payment devices can be added to create a truly mobile point of sale solution.

Tablets, by themselves, are not a solution per se. When combined with the correct integration platform, they allow an organisation to deliver the customer experience that today’s consumer expects.

Also on display, will be our SpacePole Payment solutions. Since the advent of the Chip & PIN revolution in Europe we have been at the forefront of integrating payment technology at the point of sale. Over 2.5 million static, contactless and now mobile payment solutions are currently in use around the world making our product set the choice of the world’s leading retailers for secure payment transactions.

SpacePole payment solutions follow the latest PCI-DSS physical security best practice compliance directives for physical security at the point of sale. We are also an active Participating Organisation of the PCI Security Standards Council.

Finally, our signature SpacePole Essentials technology mounting solutions for the point of sale are the market leader. With over 5 million installations, we currently supply 60% of the global top 50 retailers, making us the global technology partner of choice. Whether mounting to new or existing furniture, SpacePole enables the integration of technology such as screens, printers, keyboards, price displays and scanners. Our solutions are proven to increase productivity whilst making the most ergonomic use of the space available at the point of sale whilst assisting the operator to provide the best possible customer experience.

Visit us at EuroShop 2017 or read about our main line of SpacePole products.

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