Every Little Helps: Raising Contactless Payment limits can help fight the Covid-19 Coronavirus Pandemic
Raising Contactless Payment Limits The advertising slogan ‘Every Little Helps’ is used by one of the UK’s leading supermarket chains and seems to have greater relevance than ever as we collectively fight the battle against the Covid-19 global pandemic. With such a highly contagious virus, the more we can all…
Where Modularity Assists Loyalty
TL;DR – The problem retailers are facing is how to react to, and encourage new customer behaviours that depend upon the introduction of new technology, without having to reinvest in a completely new payment mounting solution. This article considers how modularity assists the introduction of new technology, which in turn…
Technology integration: The vital centrepiece at the heart of great customer engagement
With retail no longer limited to the sales floor, retailers recognise that each interaction is now much more than a transaction. The traditional checkout remains important, of course, but customers expect fast, easy, personalised service – regardless of location, device or platform – at every touchpoint. It is from this…
Using technology to support great customer service. Majestic Wines uncorks the secret
Background Majestic Wines is the United Kingdom’s largest specialist wine retailer with a portfolio of 210 stores across the UK and a further two stores in France. Proving a great customer experience should be the mantra of any good retailer and when it comes to the purchase of fine wines,…
Behind the scenes: Why The Global Leader in Technology Mounting Solutions Is Working Hard To Make Its Products Inconspicuous – and Invaluable
In the complex, hyper-connected retail environment, where everything from products to brands to touchscreens to merchandising displays is vying for customer attention, it’s unusual for an international technology-support supplier to purposely push its products into the background. But that focused approach is exactly what Ergonomic Solutions Company based in Epsom,…
Maximising return on investment. Greene King extends tablet use across its pub chain.
Flexibility of SpacePole mounting enables use of additional tablet applications Greene King is the UK’s leading pub retailer and brewer, running over 2,900 pubs, restaurants and hotels in towns, villages and city-centre high streets across the UK. With a heritage of over 200 years they brew award-winning beers and operate from…
How will YOU re-imagine retail? NRF 2020 to challenge the status quo
“Immersive… Reimagined…Revolutionary: The future of shopping beckons”, and “Redefining the customer experience through immersive technology” are just two of an exciting series of conference sessions unveiled for NRF 2020 taking place at the Jacob K. Javits Convention Center in New York from 12-14 January. They perfectly reflect where retail needs…
How Samsung tablets are transforming PoS and Customer Services globally
Four ways that mobile point of sale can be utilised in live sports venues
